Shipping & Delivery
What delivery costs and how long it takes, wherever you are. You will see the same price at checkout before you pay.
Free
Beds in sizes S, M, L and LP in the contiguous US
$79 / $99
Per XL / XXL bed in the contiguous US
$19.95
Per order for zip covers, Barneycles, Butter Slip Covers, Furfy and foam parts
Free
Everything else, on orders over $300 in the contiguous US
From $59
Delivery to Canada
Delivery within the contiguous US
The 48 contiguous states. Arrives in 2 to 5 business days.
| What you order | Delivery |
|---|---|
| Beds in sizes S, M, L and LP | Free, always |
| XL bed | $79 per bed |
| XXL bed | $99 per bed |
| Zip covers, Barneycles Towel Covers, Butter Slip Covers, Furfy and spare foam parts* | $19.95 per order, whatever the order total |
| Everything else, on orders over $300 | Free |
| Everything else, on orders under $300 | $14.95 |
*These ship in their own parcel, so they have their own delivery fee, whatever else is in your order.
XL and XXL beds are oversized items.
Alaska, Hawaii, Puerto Rico, Canada and Mexico
We ship to Canada and Mexico. Prices are in US dollars. Each bed is charged its own price.
| Alaska, Hawaii & Puerto Rico | Canada | Mexico | |
|---|---|---|---|
| S bed | $75 | $65 | $95 |
| M bed | $109 | $89 | $115 |
| L bed | $129 | $85 | $135 |
| LP bed | $165 | $99 | $159 |
| XL bed | $265 | $185 | $219 |
| XXL bed | $599 | $195 | $255 |
| Covers & accessories, per parcel | $75 | $59 | $95 |
| Covers & accessories, large parcel† | $129 | $65 | $99 |
| Duties and taxes | None | Covered by Barney Bed | May apply |
†A parcel of covers and accessories of about 10 lb (4.5 kg) or more is a large parcel: for example, one XXL Teddy Cover.
A cover or accessory ordered with a bed travels as its own parcel and adds the parcel price.
Canada and Mexico orders usually arrive 5 to 10 business days after you order.
Outside North America? Shop our Australian Store, which ships to the rest of the world.
How it adds up
| Your order | Delivery |
|---|---|
| An L bed to New York | Free |
| An L bed and a Teddy Cover to Chicago | $19.95 |
| An XL bed to Los Angeles | $79 |
| An L bed to Toronto | $85 |
Delivery times
We ship from our warehouse in Georgia, USA.
- Dispatch
We aim to ship in-stock orders placed before 1pm Eastern time on a business day the same day, and most orders leave our Georgia warehouse within two business days. Orders placed after 1pm, over the weekend or on public holidays are dispatched from the next business day.
Please note: During sale periods, dispatch times may be delayed by up to 10 business days due to high order volumes. We appreciate your patience as our team works hard to get your order out as quickly as possible.
- Within the contiguous US
Once shipped, generally our products take 2‑5 business days to arrive. Please note, regional and international destinations may take longer.
Barney Bed has a warehouse in Georgia, USA, so we can deliver anywhere in the contiguous USA fast and free*! The map shows typical delivery times in business days once your order has shipped: allow an extra day or two for the West Coast, and 5 to 10 business days, sometimes more, for Alaska, Hawaii and Puerto Rico.
- International
Delivery times to Canada and Mexico are in the international delivery section. Please allow extra time for customs clearance.
- How we ship
We use UPS & FedEx to ship all of our orders.
- Tracking
During checkout, you will have the option to opt-in to tracking text alerts. A tracking number will also be sent to your email address once your order has been dispatched.
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These delivery times are a rough guide. Actual delivery times can vary, and Barney Bed is not responsible for delays caused by couriers or customs clearance in the destination country.
Good to know
- PO boxes and APO/FPO
At this time we are unable to ship to PO boxes or APO/FPO addresses.
- Missing deliveries
All of our deliveries are carried out with a proof of delivery photo. Barney Bed will not be responsible for any missing packages, provided we have proof of delivery to the correct address. If you believe your Barney Bed has been delivered to the incorrect address, please get in touch with our friendly team, and we will help you right away.
- Wholesale
For information about our wholesale shipping rates, please contact hello@barneybed.com.
Returns & warranty
Answers to what we are asked most about returns, exchanges and our warranty. For anything else, see all our FAQs or contact us.
Returns & Exchanges
How can I return an item?
If you have received your Barney Bed and have not yet opened the vacuum seal, you are eligible for a return or an exchange for a different size. To qualify for a return or exchange, the Barney Bed must remain unopened and in its original vacuum seal. Additionally, covers, waterproof lining kits, blankets and all other accessories must be unused and in brand-new condition.
Please note: Items marked as final sale are not eligible for returns or exchanges.
To initiate a return, please request it within 14 days of delivery through Barney Care at care.barneygroup.co. If you have any questions, you can also email us at hello@barneybed.com.
Please note that shipping the item back to our Barney Bed warehouse will be at the customer’s expense. Once your return is received, we will notify you via email. After inspection, if the item is unused and in brand-new condition, we will process your refund to the original payment method. If you prefer to set up an exchange instead, request it through Barney Care at care.barneygroup.co or let us know at hello@barneybed.com.
Please allow up to 10 business days for your refund to appear on your statement. If you do not see your approved refund after this period, please contact us.
Can I return once opened?
For hygiene reasons, we cannot accept returns if the vacuum seal on the bed has been opened, as it cannot be repackaged once expanded. If you have any concerns about the size of your bed upon delivery, please do not open the vacuum seal and reach out to our team through Barney Care at care.barneygroup.co or by email at hello@barneybed.com. We can assist with arranging a return or exchange as long as the bed remains vacuum sealed.
Can I retroactively apply a discount to my order after purchase?
Unfortunately, we are unable to apply any discounts or refunds to orders that were made before or after a promotion.
Warranty
Do you offer a warranty?
Barney Bed provides a 12‑Month Limited Warranty against defects in materials and workmanship, as well as a Lifetime No-Sag Guarantee on the memory foam.
This limited warranty covers defects arising from faulty workmanship or materials. Please note that Barney Bed is not responsible for any damages resulting from failure to adhere to care instructions.
If you receive a defective item, please contact us at hello@barneybed.com, and we will be happy to arrange a replacement.
Our warranty does not cover:
- Normal wear and tear resulting from regular washing and intended use.
- Damages caused by rough handling or aggressive use by pets, including bites, rips, burns, tears, excessive scratching, stains, and liquid or moisture damage.
- Damage arising from commercial use, such as in hotels or retail environments.
- Damage incurred by using the cover on a bed that is not a Barney Bed. Covers designed for our beds may become stretched or ill-fitting if placed over incompatible products.
I think my cover is faulty, what do I do?
Sorry to hear! Please make a claim through Barney Care at care.barneygroup.co, or contact our customer service team on hello@barneybed.com, with photos of your concern along with your order number, and we will assist you as soon as possible with directions on the next steps. All our products come with our 12‑Month Limited Warranty, so if it is a manufacturing defect, we will organize a replacement item for you right away.